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Refund Policy

Last updated: 2/15/2026

We want you to be satisfied with our service. This policy explains when and how refunds are handled.

Eligibility

If you are not satisfied with your purchase, you may request a refund within the timeframe stated at the time of purchase (e.g., within 7 days of your first charge). Refund eligibility may vary by plan and whether you have already received your credit report.

How to request

Contact our support team with your account email and reason for the request. We will process eligible refunds to the original payment method within a reasonable period.

Subscription cancellations

You may cancel your subscription at any time. Cancellation stops future charges but does not automatically refund past payments; refunds for unused periods are subject to this refund policy.

Contact

For refund requests or questions, please use the support contact information on our website.